Weekly digest and alerts

Scanpacker can send the main figures to your inbox rather than waiting for you to open a report: a digest every Monday with last week’s numbers for each location, and an alert when the scan error rate or the queue crosses a threshold you set. Both go to your shop’s email address and can be stopped from the email or from the settings.

Weekly digest

To turn it on, go to Settings > Checking / Fulfillment > Reports and turn on Send a weekly digest. Every Monday at about 9am in your shop’s time zone, Scanpacker sends one email per location that had any activity in the last week, with:

The Reports section of the scanning settings, with Send a weekly digest turned on and alert thresholds for the scan error rate and the queue

  • orders fulfilled, checked, and units checked
  • the median time from an order being placed to being fulfilled, and the share fulfilled within 24 hours
  • the scan error rate, short orders, orders unstarted, and order issues raised and resolved
  • the five people who checked the most units, with their units per hour and scan error rate

Each figure shows the change against the week before, and the email links to the operations overview for the same week.

Alerts

Alerts watch two things, each with its own threshold under the same settings section:

  • Alert when the scan error rate reaches — yesterday’s wrong-item and overscan scans as a share of all scans, as a percentage. A threshold of 5 means an email when one scan in twenty was wrong.
  • Alert when the queue reaches — the number of orders waiting to be started at the location.

Leave a threshold empty to turn that alert off. Scanpacker checks each morning at about 9am in your shop’s time zone and sends one email per location that crossed a threshold, naming the figure and the threshold.

Stopping the emails

Turn off Send a weekly digest or clear the thresholds, or use the unsubscribe link at the bottom of any of these emails. The unsubscribe link stops all of Scanpacker’s automated account emails, not just the digest or the alerts.