Receive stock

Receiving records the stock that arrives at one of your locations, whether it comes from a supplier on a purchase order or from another of your locations on a transfer. You count each item as you unpack it, and when you receive the shipment, Scanpacker updates your inventory in Shopify. Afterwards, Scanpacker lists what arrived in storage location order, so you can put it on the shelves in one walk.

Receiving uses Shopify’s purchase orders and transfers, so you create them in the Shopify admin as usual. Scanpacker shows the shipments that are on their way to the location you’re working at.

Before you start

The first time you open Receiving, Scanpacker asks Shopify for permission to read transfers and purchase orders and to receive inventory. A store owner or administrator needs to approve it.

Staff need the Receive inventory permission to use Receiving. The built-in Manager, Supervisor and Operator roles have it.

Receive a shipment

To receive a shipment:

  1. In Scanpacker, open Receiving. If the shipment is going to a different location, change your location first.
  2. Tap the shipment, or scan the barcode on its paperwork. Purchase orders show their name, so you can tell them apart from transfers between your own locations.
  3. Scan each item as you unpack it. Scanpacker shows how many you’ve counted against how many are expected, and tells you when more arrived than expected. You can also type a quantity.
  4. If something arrived damaged or wrong, open the item’s menu and enter it as rejected. Rejected units are recorded in Shopify but aren’t added to your stock.
  5. Tap Receive. Scanpacker sends your counts to Shopify, which adds the accepted units to your stock at this location straight away.

You don’t have to receive everything at once. If only part of a shipment has arrived, receive what you have and come back to the rest later. Counts you haven’t received yet are kept, so you can also leave a shipment and carry on where you left off. If a colleague is counting the same shipment, Scanpacker shows that on the shipment page, and it warns you before you receive more than was expected.

Put received stock away

Each time you tap Receive, Scanpacker opens a receipt showing what you just received. If more of the shipment is still to come, tap Back to the shipment to carry on counting. Recent receipts are also listed on the shipment page and in Receiving.

The receipt lists each item with its storage location, sorted in the order your pickers walk the warehouse. Items that don’t have a storage location yet are listed first, so you can decide where they go before you start. To put the stock away, work down the list and shelve each item in the location shown.

While you’re working through the receipt, you can:

  • Set a storage location for an item that doesn’t have one. The item then moves into its place in the list.
  • Change a storage location if you put an item somewhere else.
  • Add a barcode to an item that doesn’t have one.
  • Print barcode labels for everything you accepted, one label for each unit. Units from earlier receipts of the same shipment aren’t printed again.

Setting a storage location or a barcode here updates the product in Shopify, as it does on the Storage locations page.

Note: A product has one set of storage locations, which is shared by all your locations. If you receive stock at more than one location, the storage location shown may be where the product is kept at another location.