Warehouse teams deal with exceptions every day — special packing instructions, damaged stock, customer requests. Without a system to capture and share this information, things get missed.
Scanpacker gives your team several ways to pass information when and where it’s needed. Notes and issues flow from the people who spot problems to the people who need to act on them.
Add notes to any order so packers know about special requests, gift wrapping instructions, or anything else before they start packing. Notes are version-tracked, so you can see what changed and when.
Attach permanent notes to specific products — like 'fragile, wrap in bubble wrap' or 'always include free sample.' The note shows up every time that product appears in an order.
Flag a problem with an order — damaged item, missing stock, wrong label. Take a photo, add a note, and the right people get notified by email. The order is tagged in Shopify so nothing slips through.
Spot a problem while picking? Log it on the spot with a photo and description. Notes are tied to the product variant, so warehouse managers can track recurring issues across orders.
